Revolutionize the
Guest Experience

Hospitality Network (HN), an affiliate of Cox Business, assists clients in the hospitality and large venue industry to provide guests with the latest in technology experiences. Delivering first-class capabilities for more than 30 years, HN has expertise in providing services including managed Wi‑Fi, high capacity bandwidth, free-to-guest TV, VOD, in-room entertainment (IRE), digital signage and location based services. HN has proven technologies that enable the ultimate technology experience from coast to coast.

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Comprehensive Solutions

Our services include:

  • Interactive Property-Specific Guest Services
  • HD Hollywood Hit and Adult Movie Content
  • HD Free-To-Guest (FTG) TV Channels
  • Property-Wide High-Density Wi‑Fi
  • Large Venue Technology Solutions
  • Location-Based Services (LBS)
  • Digital Signage
  • Advanced Convention Services (ACS)
  • 24/7 Monitoring, Service & Support

Our custom tailored, technology solutions are created to meet the specific needs of each of our customers. So each system we build is as unique as the venue it services.

HN Overview Video
Hospitality Network IRE Video

Products & Services

  IRE – In Room Entertainment

Free-To-Guest Cable TV*
A comprehensive list of local and national programming is available to choose from, with popular channels such as:

News – Fox News Channel, CNN, MSNBC, CNBC, Headline News and Bloomberg
Sports – ESPN, ESPN2, Fox Sports 1 and 2, NFL Network, MLB Network, NBC Sports Network and the Golf Channel
Entertainment – E!, USA Network, AMC, Comedy Central, A&E, Disney, Nickelodeon, TBS, TNT, MTV, VH1 and Bravo…plus many more.
International – TV Japan, CCTV 4, Zhong Tian, TV5, MBC, ART and more.

All of these channels and many more are provided to your guests in HD!

Video-On-Demand (VOD)
A variety of advanced digital solutions can be customized to meet your guest’s needs. Your customers can choose from the following categories. Purchases are automatically billed to the guest room and titles don't appear on the bill.

Hollywood Hit Movies – ‘Still in Theaters’ category includes movies that are still available in theaters and not yet on pay-per-view.
Favorite Shows – Guest can watch episodes of popular TV programs
Adult Content – Unedited adult movies from the top studios with some of the biggest adult film stars.

*Channels may vary due to availability nationwide

IRE – In Room
  • Custom Free-to-Guest Line-ups
  • Local & national programming
  • VOD solutions
  • Over-the-Top (OTT) Content
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  Comprehensive Wi-Fi Solutions

High-Speed Internet

  • All-inclusive Wi-Fi network designs
  • Custom splash pages and Wi-Fi marketing solutions
  • Complete property wide Wi-Fi coverage
  • Custom tiered billing and bandwidth options

Hospitality Network can install and manage a variety of custom data solutions for your property including:

Wired Internet – Guests can plug their Ethernet cable directly into their laptop. Our Internet services can be provided over Coax, Ethernet or DSL.

Wireless (Wi-Fi) – Guests can access high-speed Internet service from their devices from anywhere in their rooms. We can provide our partners with a customized property solution that provides Wi-Fi access by speed tiers and set up Wi-Fi access throughout the property or in just specific areas such as: lobbies, restaurants, meeting rooms and pool areas.

Complete Solutions – In addition to providing your guests with easy Internet access, we can provide your staff with Business Internet, Optical Internet, or Dedicated Circuits.

  • All-inclusive Wi‑Fi network designs
  • Property wide coverage
  • Tiered billing & bandwidth options

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  Voice Solutions

Voice Services
Hospitality Network provides both local and long distance services designed to manage the full range of voice needs for your property.

Key Benefits:

More Flexibility – A range of choice packages and calling features. Easy switchover – keep your current numbers and equipment.

Seamless Integration — Hospitality Network integrates easily with your current telephone equipment and you can keep your current numbers as well as your equipment to make switching easy and hassle-free.

Cost Effective — Choose only the services you need and the features you want with our competitive and simply priced plans and options. Add Internet to your communications, and enjoy the added convenience and efficiency of one provider and one local team meeting all your property’s communications needs.

Dependable Transmission Our network protects against communications failure through fully redundant architecture with battery and generator backup. Plus we monitor our networks around the clock to prevent problems before they occur.

Crystal-Clear Connections — Quality digital transmission means quality digital sound for all your critical voice communications.

  • Flexible packaging options
  • Complete array of calling features
  • Long Distance and Toll Free
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  Interactive Guest Services

Interactive Guest Directory
Hospitality Network (Hospitality Network) offers another premier revenue-generating and cost-saving feature — an electronic and dynamic version of your hotel’s in-room guestbook. Our advanced systems provide the capability to promote your hotel amenities, restaurants, entertainment, attractions, and more through full motion video and interactive controls on the TV.

Restaurant Reservations — With a remote control, your guest can view your restaurant listings, menus, hours of operation and individual dinner reservations including day, time, and the number of people in the dining party.

Spa, Golf and Show Reservations — Guests can view on-line screens with descriptions of services, prices, availability, and hours of operation. For show reservations, guests can search and purchase tickets via Event Ticket Purchasing screens. Each screen provides information including pricing, taxes, surcharges, seating availability, date availability and much more.

Toolbox — A special feature that allows hotel management to monitor usage, generate reports and change text or messaging via a web portal.

Other Interactive Guest Services

  • Custom Welcome Screen with guest name
  • In-Room Promotional Information Channels — On-Screen Ads available for sponsors, conventions and special events
  • Digital concierge
  • Over-the-Top (OTT) content solutions
  • Express Video Checkout Services
  • Guest account, folio review, and express check-out with ability to e-mail folio

Guest Services
  • Interactive Marketing & Info
  • Digital Concierge
  • Over-the-Top (OTT) Content Solutions
  • Guest account review & check‑out

Learn More

  Advanced Convention Services

Today’s business travelers are more tech-savvy than ever and mean business. Whether or not they stay in your hotel rooms, guests at your meeting spaces have aggressive technological needs that may determine their choice of convention space. Advanced Convention Services (ACS) provides video, data and voice services to your meeting and convention areas.

ACS is a Full Service Provider and Partner — ACS will work with your IT, operations, and catering departments as well as other support staff to satisfy all types of communication needs for your convention guests. From the smallest meeting room to the largest convention space, we have you covered.

We Provide:

  • Best of Class switches, hubs, and cabling
  • Easy and secure online ordering
  • Award-winning, 24-hour, in-house Customer Support
  • Wired/wireless (Wi-Fi) connectivity in meeting spaces/common areas
  • Telephony Services (may not be available in all locations)
  • A solutions-based Sales Manager to facilitate sales of all ACS services

  • Wi-Fi, Video, Voice & LBS Services
  • Conventions, Arenas & Stadiums
  • Dedicated Staff
  • Digital Display Ads
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  Location Based Services

Hospitality Network’s Location Based Services (LBS) can provide professionals with consistent one-on-one engagement opportunities with their target market solely or partially based on location. The ability to provide relevant, timely and location specific communication is crucial to better understanding consumer and guests behavior. In addition, location specific data outputs can provide valuable insights into individual or group behavior and movements within a specified area. Ultimately, insights and engagement enablement allow brands to measure and progressively improve their sales and marketing efforts.


  • Geo-Targeted Advertising
  • Wayfinding
  • Heatmaps
  • Traffic Flow Patterns
  • Push Notifications
  • Custom Analytics

Based Services
  • Wayfinding and mapping
  • Heatmaps
  • Traffic flow charting
  • Location based advertising
Learn More

*Service may not be available in all locations.

Services Available Nationwide

Hospitality Network is the premier provider of video, data and voice services to the gaming and hospitality industry, from the largest property to the smallest resort. Our products are installed in over 100 properties across the country, including 16 of the world’s largest hotels. We can provide services to any location nationwide.

HN & CB Coverage Map
Our Company

Our Commitment

We are committed to providing unsurpassed quality and performance. Our advanced network systems have continuous self-monitoring with remote observation and controls that automatically report problems. Working in tandem with our technical support staff, our remote diagnostics ensure that your system is working at optimum efficiency.

Our Team

Hospitality Network has a dedicated team of Account Managers that serve as a designated point of contact to assist customers, provide training and answer questions about our services. Our staff of technical support personnel is there to assist 24 hours a day, 7 days a week, utilizing years of on-site experience to ensure peak performance. View More

Our Performance

Hospitality Network is leading the way in system design, installation and management of IP-based Video-On-Demand systems. The benefits of an IP-based system include enhanced features and customization, greater audio and picture quality and high-definition content.

We want to hear from you...

Contact Us
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Hospitality Network
1700 Vegas Drive, Las Vegas, NV 89106

Hotel Sales and Support Department

702-435-4600 - Monday through Friday, 8:00am to 5:00pm PST Meet the team.

Technical Support for Hotel Guests

Technical support for Internet connection is available 24 hours a day, 7 days a week.
For assistance with hotel technical support, please call 866-272-8222.

Technical Support for Hotel Staff

System technical support is available 24 hours a day, 7 days a week by calling:
Las Vegas area hotels: 702-435-4600 (select option 2)
Hotels outside of Las Vegas: 800-937-5010 (select option 2)

Trusted Commerce
Hospitality Network, your trusted provider, is PCI compliant. They have performed the required procedures to validate compliance with the PCI DSS.