What We Do

Hospitality Network, LLC (HN), a Cox Business affiliate, is the #1 provider of advanced in-room video-on-demand and high-speed Internet service in use by the hotel gaming industry. Our tailored, hotel specific, technology solutions benefit our customers and their revenue in over 100 properties. Cox Business is supported by over 1,000 employees who provide exceptional on-site service every day to our partners and clients.

Our Commitment

Cox Business/Hospitality Network is committed to providing unsurpassed quality and performance, based upon over 30 years experience in the hospitality industry. Cox Business, a division of Cox Communications, Inc., is a full-service, facilities-based provider of telecommunication solutions delivered over a state-of- the-art, fiber-optic-based network. Cox Business prides itself in providing an excellent value, competitive prices, customer-focus, reliability, high-tech products, innovative solutions, local 24/7 customer service and technical support.

Our Sales Team
Christopher Sophinos

Christopher Sophinos

Hospitality Network Sales Manager

702-545-1885 office
Chris.Sophinos@cox.com

Charlotte Barnett

Charlotte Barnett

Senior Account Manager

702-545-1856 office
Charlotte.Barnett@cox.com

Rob Nickels

Rob Nickels

Senior Account Manager

702-545-1851 office
Rob.Nickels@cox.com

Nathan Tingey

Nathan Tingey

Senior Account Manager

702-545-1849 office
Nathan.Tingey@cox.com

Bret Freeman

Bret Freeman

Strategic Account Specialist

702-545-1887 office
Bret.Freeman@cox.com

Senior Leadership Team

Derrick Hill

Vice President of
Cox Business/Hospitality Network

Derrick is responsible for the team serving our hospitality customers nationwide, in addition to the entire commercial customer base in Las Vegas, Nevada. He leads the company’s commercial business and hospitality strategies to ensure effective, efficient and profitable operations. Derrick has more than two decades of sales and management leadership experience with expertise in the wireless and telecommunications industries.

Jady West

Senior Director of Strategic Sales

Jady is Director of Strategic Sales for Cox Business and Hospitality Network. In this capacity, Jady works closely with CB/HN Leadership and leads a team of sales professionals in the rapidly expanding Strategic Accounts market. Jady is responsible for driving continued sales development and growth, strategic planning, cross-functional alignment, budgeting, and planning for the Government, Gaming and Lodging verticals, Hospitality Network, and the third party Agent Channel.

John Fountain

Director of CB & HN Technology

John is Director of Technology at Cox Business and Hospitality Network serving business and commercial customers in Southern Nevada as well as over 115,000 hotel rooms in areas of the resort-gaming-hospitality industry across the nation.

He oversees the provisioning of advanced video voice and data services on digital, analog, IP and WiFi platforms to guest rooms, back office and public areas of the resort-gaming-hospitality industry.

Paul Phillips

Executive Director of Marketing

Paul is Director of Marketing for Hospitality Network, responsible for serving our hospitality customers nationwide, in addition to our commercial customer base in Las Vegas, NV and Omaha, NE. Paul oversees acquisition and retention marketing, branding and creative services, product management, business development, programming/content rights, and event planning. Paul has over 15 years of leadership experience in marketing and general business within the telecommunications industry.

Darren Wott

Director of Order Management & Sales Support

Darren Wott is a member of the Cox Business executive team in Las Vegas, NV. As the Director of Sales Operations, he’s tasked with ensuring a seamless pre-sales to post-sales delivery of Cox products and services to business partners in the community. Wott’s strong grasp of complex technical and management issues helps him lead a strong, local team of professionals. With more than 26 years of experience in telecommunications, Wott has a strong background in engineering and operations leadership.

Randy Longmire

Director of Field Services

Randy is Director of Field Operations for Cox Business and Hospitality Network. He brings 18 years of install and field service leadership experience in support of Cox’s customers in the SMB, Advanced Convention Services and the Resort-Hospitality space.

Randy’s team is comprised of highly skilled field technicians, leaders and managers supporting dozens of products on our video, data, telephony and WiFi platforms throughout Nevada and the US.

Our Managment Team

Ken Torres

Hospitality Marketing Manager

Manages marketing for Hospitality Network and Cox Advanced Convention Services.

Jennifer Huff

Finance Operations Manager

Leads accounting and finance teams providing strategic and analytic support.



Joy Froese

Creative Services Manager

Oversees creation of custom graphics for hospitality customers.

Cory Prentice

Data Operations Manager

Manages the Hospitality Network data operations and network team.

Marc Underwood

Field Operations Manager

Oversees the Field Service and Advanced Convention Services teams.

Steven Carpenter

HN Field Operations Manager Remote Locations

Oversees Vendor Management and Field Services outside of the Las Vegas area.

Scott Buff

Software Engineering Manager

Manages the Hospitality Network custom software development and site survey team.

Steve Hernandez

Product Marketing Manager

Manages content and products for the hospitality sector.

Glenn Tudor

Strategic Sales Manager

Oversees the HN sales effort for all hospitality and convention business nationwide.

Christy Neal

ACS Field Operations Manager

Oversees day-to-day operations of the Advanced Convention Services team.

Javier Garcia

Engineering Manager

Manages LVCVA’s Wi‑Fi network, day-to-day carrier network operations, and DAS implementation for LVCVA.