Admin April 3, 2024
Leverage Hotel Guest Messaging to Boost Customer Satisfaction Hotel guests expect nothing but the best service. Recent research says that as much as 78% of hotel guests say that high-quality service is their main priority...
Admin October 16, 2023
Personalization in the Hotel Industry Can Drive Brand Loyalty and Repeat Business Across industries, personalization has become a leading force for customer satisfaction; in a survey from McKinsey & Company, 71% of...
Admin August 17, 2023
IoT solutions are the future of the hospitality industry. Skillful implementation of this rising technology can both increase guest satisfaction and improve the workflows of your staff. How, then, can hotels implement IoT...
Admin June 15, 2023
Using the Internet in hotel rooms has become a vital part of the guest experience; J.D. Power found that the majority (81%) of hotel guests access the Internet in their hotel rooms. In turn, hotels need to ensure they...
Admin June 1, 2023
The hospitality industry is changing; in an increasingly connected world, the vast majority of hospitality guests expect reliable, efficient access to the Internet throughout your property. With sprawling venues jam packed...
Admin April 20, 2023
Business travelers represent a rising demographic within the hospitality industry. As hotels continue to cater services towards business travelers, your property needs to keep pace with shifting technology and expectations...
