Personalization in the Hotel Industry Can Drive Brand Loyalty and Repeat Business Across industries, personalization has become a leading force for customer satisfaction; in a survey from McKinsey & Company, 71% of...
IoT solutions are the future of the hospitality industry. Skillful implementation of this rising technology can both increase guest satisfaction and improve the workflows of your staff. How, then, can hotels implement IoT...
Using the Internet in hotel rooms has become a vital part of the guest experience; J.D. Power found that the majority (81%) of hotel guests access the Internet in their hotel rooms. In turn, hotels need to ensure they...
The hospitality industry is changing; in an increasingly connected world, the vast majority of hospitality guests expect reliable, efficient access to the Internet throughout your property. With sprawling venues jam packed...
Business travelers represent a rising demographic within the hospitality industry. As hotels continue to cater services towards business travelers, your property needs to keep pace with shifting technology and expectations...
Video games are a modern tentpole of culture; what was once a niche hobby has become a staple of daily life for millions of Americans. Insider Intelligence estimates more than half of the US population plays video games —...